Medical Administrative Assistant Program

A medical administrative assistant is a healthcare support professional who helps manage the day-to-day administrative operations of medical offices and clinics. Their work typically focuses on front-office responsibilities such as scheduling appointments, maintaining patient records, handling communication, and supporting office organization.

These professionals play a key role in helping healthcare facilities run efficiently by coordinating administrative tasks and assisting both patients and medical staff.

Medical administrative assistants support the daily operations of healthcare offices by handling front-office and clerical tasks. This may include scheduling appointments, managing patient records, assisting with paperwork, and helping maintain organized office workflows.

Becoming a medical administrative assistant typically involves completing medical administrative assistant training that covers healthcare office procedures, medical terminology, and administrative skills. Some individuals choose certificate or medical administrative assistant degree pathways depending on their goals.

Key features of Carrington College’s Medical Administrative Assistant program include:

• Medical terminology
• Scheduling and office procedures
• Patient records management
• Communication and customer service
• Basic healthcare administrative processes (3)

Yes, Carrington College offers options similar to other online medical administrative assistant programs, allowing students to complete training in a flexible format.

Students may also choose to pursue medical administrative assistant certification online or other industry-recognized credentials after completing their program.

Both formats cover similar topics found in medical administrative assistant programs, including patient records, office procedures, and administrative workflows. The main difference is delivery format (online vs. in-person).

When evaluating online medical administrative assistant programs, consider curriculum, flexibility, support services, and opportunities to apply skills in real-world settings. Many students also compare how each medical administrative assistant online course is structured to ensure it aligns with their schedule and learning preferences.

Admission requirements may vary, but applicants are generally expected to have a high school diploma or GED. Additional steps may include completing an admissions interview and meeting any program-specific requirements.

For more details on the requirements for Carrington College, visit our Admissions page.

Program length can vary. At Carrington College, the certificate can be completed in as few as 9 months. (3) Some medical administrative assistant degree pathways may take longer, depending on the program.

Programs may help students build knowledge associated with medical administration certification preparation. Graduates may choose to pursue certifications such as those offered by the National Healthcareer Association (NHA).

Carrington College’s program can help students prepare for the National Healthcareer Association’s Certified Medical Administrative Assistant (CMAA) exam, which is an industry certification for medical administrative assistants. (4) This medical administration certification is optional and depends on individual career goals.

Carrington College prepares students to take appropriate certification and licensure exams related to their individual majors. The College does not guarantee students will successfully pass these exams or be certified or licensed as a result of completing the program.

According to the U.S. Bureau of Labor Statistics, the outlook for medical secretaries and administrative assistants appears positive, primarily due to the growth of the healthcare industry. (1)